Terms & Conditions

Reservation Policy

Reservations must be confirmed by fax, letter or email and must be guaranteed with the payment of a deposit by cheque, credit or debit card:

  • 25% of the total accommodation cost of your stay
  • Your balance payment will be payable upon checkout

Minimum Stay

During the months of July & August and, from time to time during other peak periods and bank holidays, a minimum two night reservation is required.

Cancellation Policy

  • Cancellations received at least 21 days before arrival date, we will refund the deposit made
  • Cancellations received within 21 days before arrival date, the deposit will not be refunded
  • Cancellation part way through your stay, remaining nights will be charged in full

If we are able to re-sell the room, for nights cancelled, a refund will be made

Check In & Departure Times

You are welcome to check in from 4pm, but if you wish to arrive earlier we will endeavor to make your room available for you. You are welcome to use the gardens, pool and lounge before your room is available.

Leaving us will be difficult, but we ask that you vacate your room by 11am on your day of departure.

Children & Pets

La Villa de Mazamet provides an relaxing ambience which is tailored towards adults. Children may be accepted in one of our Superior bedrooms where an additional bed for one child (under the age of 12) OR a cot can be accommodated. Children over the age of 12 will require a separate bedroom at the full rate, however we do not have any inter-connecting bedrooms.

  • Extra bed, €25, per night, including breakfast
  • Other than assistance dogs, we do not accept any animals.

Accessibility

Due the age and layout of the building, we are sorry that La Villa de Mazamet is not accessible by wheelchairs and there are stairs to all bedrooms.